Centrale

Modern hotel with good facilities

Location excellent Overall style of hotel modern and inviting

Only 2 lifts and on one night of our stay there was a function on the roof terrace and hundreds of people were queueing for the lifts making them unaccessible to the guests

Very chic and hip hotel close to Milan Centrale station and metro Nice touches with decor and facilities Enjoyed stay with large room and shower facilities Friendly front desk staff

Bad lighting and A C management too high tech for most guest And I work in technology There were two young people working at the Terrance roof bar on Tuessay night that spoilt my enjoyment They ignored me and my wife did not take our order for over half an hour even though it was not busy Tried to get their attention and had to get off my chair to walk over to them and tell them I wanted to order a drink I asked for snacks which didn t arrive for another 15 minutes Wasted an hour of my time which I ll never get back There was also a problem with getting change from my bill Bar tab 16 euro no change for 20 euro I think they were trying to keep the tip which they didn t deserve Disgusted with service I fought back and avoided bar again for the 3 nights I stayed there Completely spoilt my enjoyment of the hotel

The location is perfect 5 mins away from the central station

The room is kind of small

Stylish comfortable luxurious

Lovely modern comfortable rooms great location near the Centrale train station and airport bus transfer drop off point for Malpensa Room top terrace has great views of the city

The hotel is simply excellent it would be my choice hotel when next I visit Milan

N A

Location is very central Very modern room

Service in the bar was not adequate for a 4 star hotel Waited more than 20 minutes to order Staff at the reception was very friendly Loud air condition

Good average accomodation

Location close to the central train station Also only 30 mins on foot to the Dome Staff is attentive and nice Food in the Restaurant is quite good Breakfast had a good selection although the coffee is filter coffee

SPA is nice though quite small There were too many people at once in there with only 3 beds to relax Think number of guests should be limited and time slots allocated to ensure good experience