Guitart Grand Passage

Room very spacious and good bed

Room not isolated enough Too much noise from the street on third floor

Room was bright and had everything you need The interior was nice and towels were fresh every day If you like walking then the location is good as well There are very good eating places nearby Overall hotel was nice and I would recommend it

The renovation was done but if you look closely you see the cracks and dirt It was not bad and some may not pay attention to that but we did Overtime it develop into a problem

The room was huge A lot of space Bed was comfortable Pretty good location

The air conditioning was not working to point out though we did not notify the hotel until check out as we spent very little time in the hotel and the temperature was liveable Sleeping with an open window does not work if you are a light sleeper as the street is noisy The overall cleaning was not up to the standard especially in the bathroom Re bathroom we believe that the hotel has been is being renovated as the pictures were different from what we got Breakfast was not great and the facilities again not very clean even if this may depend on how sensitive one is

Good location

The hotel charged my card twice for the room There was no reply to my request via their contact form on the website And now I need to waste my time with bank procedure of refund

The staff were exceptional for greeting us and helping us with metro and getting to specific locations Nice hotel

We had problems with the A C as this is an old building Also a leak in our shower wand The persons at the front desk were so helpful and bought a new wand for the shower and replaced it the next day They tried to help us with the A C and it did work a bit better but as I said it s an old building The staff made everything great

Loved the whole experience All the staff and facilities were fantastic

The breakfast was often stale and looked as tho it had been the same food from the day before Generally quite disappointed by the breakfast

The room was spacious and very nice with a very comfortable bed

Breakfast was too expensive so we skipped it

The rooms were very spacious and nicely planned Staff was quite helpful and friendly WiFi was free Location of hotel was excellent a little away from all the noise but close to a lot of boutique stores Bus stop was just outside the hotel so transport was also not an issue Good cafes nearby

The bathroom basin drain was a little clogged Also bathroom fittings could be newer

Free breakfast buffet Staff very helpful and friendly Helped us booked reservation at restaurant Very central location Very spacious room

No response to the email I sent prior to my arrival regarding my reservation

Hotel had air condition problems and took 2 to 3 hours per day to complain then fix it any modification on room type was not possible so very poor service from booking com and so the hotel charged extra for no reason at all