The Pillar Hotel

The bedroom was in general clean but when the light was switched on a couple of cobwebs were apparent on the light fitting

The hotel was very gothic in style and was full of character and history The room was very clean and airy and had a really comfy bed and plenty of wardrobe space The hotel although very accessible to the ever busy A406 was very quiet and had plenty of parking

The male concierge working on reception when I checked out at 9am was very off hand and explained that he was about to leave when I arrived in reception as if I was an inconvenience It was raining outside and I had a heavy bag to carry up the steps to the car park there was no offer of any help he just watched me struggle Its a shame as it put a downer on what was otherwise a very pleasant stay

Worth staying just for the grounds of the hotel Great kosher breakfast

No restaurant no room service

staff breakfast towels mattresses amenities

cold in the bathroom

Loved the rooms and the location was perfect for a family gathering

The size of the rooms were decent also the view from the room was lovely The staff members were very helpful and polite

Breakfast could have been cheaper

Excellent kosher Israeli style breakfast Boutique hotel on 2 floors beautifully reconstructed from a church Pillar of Fire Very high quality fittings and beautifully maintained Linen changed daily

Shower not up to standard as rest of fittings Standard room bit small

The stay at this hotel would have been nice if they had simply given us a decent room in the first place But they didn t so I am struggling to find something about this hotel that I really did like

We checked in we were given a room in the gatehouse section of the hotel Now I know the hotel was not busy it was boxing day and only one other guests car in the car park Yet we were dumped in the cold damp section of the hotel probably best only used for the busy summer tourist season The wallpaper was splitting at the seams and peeling from the wall there were cracks all over the ceiling the bathroom although recently refitted was obviously done by cheap unskilled labour I could press the large tiles under the mirror and they would bow and flex into the void behind them Though I did not do this too much as I feared the large mirror would come crashing down The grouting was terrible too or even completely missing The small wooden threshold bordering the bedroom carpet to the bathroom tiles was bowed so every time I stood on it it would flatten down leaving the nail head to stick up very nice for when you walk into the bathroom barefooted But most of all it was cold and damp We stayed in the room an hour and a half but we could not get heat into the room and were not only not satisfied I was annoyed at being mugged off I complained and one of the ladies on the desk seemed a little snobby to start with though she did show us two rooms inside the main building and eventually gave us a free upgrade to a superior room Which was warm and comfortable and well decorated But why do hotel do this I thought it was just me but the more people I talk to this seems common practice to give out the crappy rooms first The second lady on reception even admitted she did not like the gatehouse room when she helped us with our luggage yet she was the one who had initially booked us in and chose the room I have a rule now If I have to complain about the room I never use the hotel again The other thing though minor compared to the room is they have no hot breakfast just a continental breakfast

I stayed for one night The hotel was exceptional Clean rooms friendly staff and a great breakfast Really good hotel I will visit again for sure when I am back in London