Wellington Hotel

everything was excellent the money was good compared to other hotels in London Really loved the rooms n the bed was big enough

the wi fi was a little slow but you cant expect any better from free things

Excellent location Polite and helpful staff Well appointed and clean

Nothing all good

lovely room good facilities good value for money great location would stay again

the duvets are way too small for a king size bed We have asked for an extra duvet but unfortunately only got a blanket

Excellent position close to Victoria in a nice and quiet neighbourhood Very nice room with a fireplace not usable Staff very welcoming I really appreciated the electric kettle and the complimentary teas coffee with biscuits and chocolate

Breakfast not included

From start to finish out stay was impeccable Staff was extremely friendly and professional The room itself was clean luxuriously equipped and offered a view of Vincent park We chose the location as its close to Victoria station with quick access to the Gatwick express Many cafes supermarkets and restaurants within walking distance Could not have asked for more

The hotel is situated on a quiet square close to Victoria and a10 minute walk to Westminster Recently refurbished the bedrooms are compact but modern clean and very comfortable

The staff was helpful and nice Breakfast and gym place were fine Room and bathroom were OK too

The bar is a bit sad

We ordered a taxi the night before our departure for early the next morning On arriving at the reception in the morning the gents at the desk seemed flustered and only then called us a taxi The taxi was almost 10 minutes late When it arrived it was an unmarked car and seemed to have no meter for charge When we asked the driver how much it was to the station he said that they told him 30 which is 3 times the amount that our London based friend had said it would be to that station We were clearly unhappy at a late taxi which had been prebooked and then being ripped off by the unlicensed taxi that did pick us up After almost missing our train to the airport we were most unhappy with the staff at reception who seemed to be almost useless and we are unsure whether it was even a licensed taxi company Definitely not a good note to leave it on and we would not return

The credit card facilities were down so we had to find an an atm to get cash for the first night Because we had not put down a deposit the bar fridge was locked No apologies or recognition that it was because of their error Location nearer to Pimlico than Victoria

Lovely room Nice amenities Appreciated the magnifying mirror Bed comfortable and closet space more than adequate Staff very friendly Quiet location near Victoria Station

Bathroom was large but lacked counter space for a lady to do makeup Bit of a problem adjusting the room temperature