Plaza

Three Star
|
1er Avenida Norte entre calle 10 y 1277710 Playa del CarmenQuintana Roo
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About Your Stay

The Plaza Hotel by Phocea is located in front of the dive center Phocea Mexico, just 20m away from the Caribbean Sea and 1 min away from the Quinta Avenida in Playa del Carmen.

The property offers a pool with a shallow area next to a patio.

Each room has air conditioning, a ceiling fan and personal WIFI access. Invested in the protection of the environment, PHOCEA MEXICO and the Plaza Hotel strive to apply the Zero Plastic Charter and to only use products that respect our planet. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that renovations are taking place from October 7 until October 20 on the pool, reception and patio.

Please note the prepayment must be done via Paypal or bank transfer. Please contact the property for further information.

+529848732642
PIN: 77720

Premium Amenities

FreeAir conditioning designated smoking area indoor pool (all year)Pets allowed concierge service 24-hour front deskPrivate check-in/check-outNon-smoking rooms shuttle service (additional charge)Airport shuttle airport shuttle (additional charge) babysitting/child services minimarket on siteLaundryDaily housekeepingFacilities for disabled guests pool/beach towelsFamily roomsShallow end internet services 24-hour security express check-in/check-outFire extinguishersSwimming poolSafetyDepositBox use of cleaning chemicals that are effective against coronavirus linens towels and laundry washed in accordance with local authority guidelinesTour desk guest accommodation is disinfected between stays guest accommodation sealed after cleaningDiving physical distancing in dining areas food can be delivered to guest accommodation staff follow all safety protocols as directed by local authorities hand sanitizer in guest accommodation and key areas process in place to check health of guests first aid kit available contactless check-in/check-out physical distancing rules followed screens or physical barriers placed between staff and guests in appropriate areas invoice provided property is cleaned by professional cleaning companies all plates cutlery glasses and other tableware have been sanitizedSnorkellingLuggage storage wifiIndoor pool

Guest Reviews

United KingdomGuest
2/21/2017
10

Stayed here a few times Always book an Executive river view room as the view is great And always go into the restaurant Chino Latino The food is amazing

United KingdomGuest
7/9/2016
9.2

Clean

Price

United KingdomGuest
8/22/2016
5

Nothing

Take too longawfull

IrelandGuest
11/24/2015
10

Loved the fact the swimming pool is 24hr Staff were lovely and friendly It was my birthday and i got a lovely birthday card and some sweets from the hotel which cheered me up no end

United KingdomGuest
8/30/2016
7.5

The Reception and Concierge staff were very friendly and welcoming The easiness of an electronic device providing options for when wishing to turn on and off the lights control the air conditioning temperature curtains open closed

The Air Conditioning wasn t of good standard Made the overall experience uncomfortable Especially when it is Summer and it s very warm

United KingdomGuest
3/14/2017
6.7

Making reservation for the hotel via Booking com was a complete mess We ended up paying extra 30 on arrival on top of already paid price Booking com staff very unhelpful disorganised and inexperienced in dealing with issues on guests arrivals

United States of AmericaGuest
7/16/2017
8.8

Staff were helpful and room was comfortable and quite large for London Bed was really comfortable too and there was good FREE wifi room service and everything you need close by

it would be nice if there was an outside terrace

IsraelGuest
9/12/2015
8.8

The staff was very professional and nice Really attentive and helpful The room was nice and comfortable

The bathroom door is not sealed and the room door as well You can hear the people outside the door and every little noise

KuwaitGuest
9/13/2015
7.9

Great welcome gifts

United KingdomGuest
1/18/2017
10

Stylish room

Nothing

Nearby Highlights

Frequently Asked Questions about Plaza

Does Plaza have a swimming pool?

Yes! Plaza offers a swimming pool, WiFi access among its many facilities.