Hotel Barcelona Universal

The hotel was clean the staff were all very pleasant The location was an easy walk to the convention centre Also close to the main tourist attractions metro shopping and restaurants

My room faced the street and noise insulation was not good There was a lot of street noise which made it difficult to sleep My room was opposite the lift which was an extra disturbance There was no room service as far as I was aware and I was not given information about the hotel bistro breakfast room My friend stayed in a five star hotel with sea views for the same price so Universal was not good value in my opinion

We received a free upgrade to a penthouse suite with jacuzzi Also the breakfast choice was incredible

Na

The staff were incredibly helpful at all times of our stay The room we booked was upgraded to a triple room hence was really roomy in terms of living accommodation and bathroom

They ran out of Estrella Damm for 48 hours

Great location near metro easy check in very clean

Breakfast position room size 35 45 square meters very clean staff

The room had no external windows all the windows were facing an inside court which was probably connected to the kitchen not the nicest

Location is excellent Close to Rambla and Monshique Nice roof bar with swimming pool Good view to Barcelona from the roof Good size of the room for family with small child

Bath should be repaired Too noisy from the street because of bad isolation of the window If you have big car it can be too complicated entering to the parking

Breakfast was very good Enjoyed the cake selection

Would have liked Earl Grey Tea for breakfast A kettle in the room would have been appreciated

location was good for our purposes Staff very helpful when we checked in they gave us a map and told us which area not to go in and where we could find a selection of restaurants

room was ideal for 3 but not too sure about lack of natural daylight but room was only for sleeping in so not too much of a problem

The receptionists were all very helpful and professional despite being under pressure sometimes from the number of guests all wanting attention Comfy beds and we were given a quiet room which is what I asked for Location good for La Rambla etc Very clean room

When I booked I was not informed the restaurant was closed until September The open air cafe on the terrace didn t open until 10am but given it was raining not very helpful in any case Not enough teabags 2 per day for 2 people not enough for English women Promised toiletries but 2 shaving kits rather inappropriate Some body lotion and another shower cap would ve been nice These are small niggles however At this price I would also have expected bath robes

Really clean in a great location managed to walk to most areas

We didn t have a window in the room we didn t think it would be a problem so didn t ask to be swapped to another room but the lighting was also really poor so it really felt depressing and difficult for getting ready without being able to see yourself well