Kaiserhof

Quiet Comfortable room Staff extremely helpful Delicious breakfast Short walk to public transportation Felt very safe

Nothing

The pillows and bed were very comfortable Breakfast was fine with a fair amount of choice Service was excellent Staff was most accommodating in providing assistance in trying to plan trips outside Vienna as well as going beyond the call of duty in trying to alleviate the problems I encountered

The hotel had not changed over to air conditioning but they did provide me with a fan Alas there is very little soundproofing in this 120 year old building and I had to endure three nights of disturbing noise from other rooms For the price one paid it was most disappointing

everything

Classic old world elegance

pancake pillows reception man grumpy reception woman so very nice

The attention to details and friendliness of staff We come from Asia and have stayed in some of the best Asian hotels known for their services We would like to say that this hotel surpasses some of the best Asian hotels

A beautiful hotel in a historical building located in a quiet area Very spacious comfortable and clean double room with two separate bathrooms Ideal for a business trip My check in experience was great and most staff members were very friendly Good breakfast selection The bar area is superb nice to have a quiet drink and read

My room was on the ground floor and throughout my stay three nights there was an ominous looking vacuum cleaner parked next to my door most of the time On the second day I also found a bulky dirty laundry bag hanging on the door handle packed with what appeared to be towels and bed linens There was a message for you hanger attached which indicated that the bulky load had been left in response to a do not disturb sing on my door When I took the bag to the reception to ask what I was supposed to do with it I was told that the contents were for me to refresh myself I have never come across this do it yourself approach at any other hotel Considering that there were two bathrooms in the room and plenty of towels and considering also that the hotel has an environment friendly policy of not using extra towels unnecessarily the purpose of the laundry bag which I carried back to my room after the staff member s explanation remains a mystery Very odd

fabulous breakfast buffet gracious and attentive staff comfortable and clean rooms central location for sightseeing Definitely a terrific value and far better than Best Westerns in the U S

nothing

All the staff especially christa and corrine were very helpful and charming The hotel is excellent in all aspects would totally recommend the kaiserhof in the future

The staff were incredibly helpful when I needed help with something

The room was too warm and you cannot control the heat yourself

The stuff is absolutely helpful the hotel is really really great I have been to many hotels but this one is really good I usually very sceptical about hotels but this hotel is beyond my expectations It is really well done and rooms are clean and they have great location and good value for its money No need to look for another hotels try this one and u will never regret it I was very very surprised how good the management of the hotel keeps it

It is really worth of staying and I did not find ANYTHING that makes me sad though as I have been to many hotels in all over the world and I know what I am talking about It is lovely clean good atmosphere good food and location and the staff is doing exactly what u expect from such hotel Amazing experience