Normandie

Poor service

Staff

Location as always was excellent And the rooms are new and clean and sufficient

Although very helpful the staff could be friendlier and could be warmer in receiving guests

Location

Morning shift staff were not friendly

Ali the receptionist when we arrive after an 18 hour flight was a darling And the location is great

You have to go down to get the ironing board and they will tell you to wait as there are no people in the reception After waiting for so long thinking that they will send the iron to your room end up you have to get it yourself from the recep The kettle was not working and when u told them this they replaced with another spoiled kettle Whats more this guy of Indian descent even argue that he replaced it with new one But he did not check whether its working Duh And for storage luggage they wont help you the lady just pointed to us where to store our luggages The door knob in the toilet was spoilt and the bath tub is just for display no water stopper despite the fact that we already feedback with them and they promised that they will do something about it They could lie To the customers just like that And the toilet separate from the shower smells like urine We could not take it so i mop it myself Stayed here 3 nights as we have kids and its difficult to transfer hotel anymore But will definitely not coming back And to booking com i honestly having doubts now if the review you posted on your website are authentic

Great staff Helping doing

Location friendly staff

The hotel has a great location Rooms for Paris very adequate size Yes small for what Americans are used to but plenty large for our needs The bathroom plenty large good shower free safe in room and the room was quiet Will recommend this hotel to friends

From the outside you might wonder if you made a mistake you didn t

Good location Halal food places nearby

Could have done with a bigger room

Excellent receptionist Mr Ali Razavi Very helpful and friendly which made our holiday very pleasant

None

nothing

The twin room was tiny and lacked any warmth There wasn t even a print or picture to lift the non discript cream walls You had to chase round the droplets of water coming from the shower head to get wet There was a mini bar with nothing in it There was no bar in the hotel There was no iron in the room Walls paper thin Couldn t sleep with the excertions from next door Breakfast was very poor coffee from a machine in France 4 star no way Basic 2 3 star at most