The Hari

The location of the hotel is perfect My room had a bay window overlooking the square gardens and the tree tops and I loved looking out of the window in the morning The staff were exceptionally helpful especially the Spanish bell boy who sorted out everything from a room change to extra lighting Smiles and hellos all around The bar is very relaxed and is beautifully decorated The food there and in the restaurant is very very good

The lady on the end of the phone for room service in the morning was a little stern and could do with writing the orders down so as not to have to go backwards and forwards several times

The staff was very kind as we were celebrating our anniversary we had a lot off nice delicate gift from them The accomodation is great the bed linen and towels are 100 The location is wonderful

Great location offering a more modern feel which is a nice change from the usual stuffy and dated London hotels Rooms are compact but well designed clean and comfortable

The breakfast experience was dreadful after waiting to be seated we were then ignored for 10 minutes without even being offered tea or coffee Much better to explain to customers that you re short staffed and there may be a delay

Staff are Well Trained very helpful Location is amazing Food was great

Varieties in the breakfast buffet very limited Thus to have an omelet in the morning you have to pay for it That part i did not understand from an Excellent Hotel and Staff

Staff are friendly and helpful Great room with view towards the river and London Eye Eggs Royale and good coffee from room service for breakfast

Nothing

It was really different and creative in every detail They orgnised a special birthday celebration for my wife That was amazing flowers complimentary cake and drinks Add to that the special warm welcoming from chef Sophie Mitchell

The staff as always are so attentive and professional They are like an away from home family So lovely No request seemed too impossible The room was always so beautifully turned out enjoyed our treats at bedtime and breakfast is amazing This is the reason I always come back Thank you guys

Fab location Friendly staff

My only grumble is that my morning coffee and full English breakfast was served lukewarm I like both piping hot Apart from this I would recommend this hotel

Really friendly at reception it was my husbands birthday they had a card and slice of cake in the room and a complementary glass of champagne each This was such a lovely touch

Service was great It was great experience for our wedding anniversary

The lights were bit dark in the room Not much space and light for make up at desk I like sit down to make up